Privacy Policy

Effective date: 01/01/2025
Governing entity: Blend Network Ltd
Registered office: 1 Market Hill, Calne, Wiltshire SN11 0BT
Contact: info@joinblend.com

1 Introduction

Welcome to Blend Network Ltd (“Blend”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our members, applicants, event participants, partners, and visitors in compliance with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable data protection laws.

It also describes your rights and how you can exercise them.

This Privacy Policy applies to all Blend experiences — including our website, app, and in-person or virtual events.

2. Who we are

Blend Network Ltd is the data controller responsible for your personal data.

We are not required by law to appoint a Data Protection Officer. If you have any questions about this policy or how we handle your data, please contact us at: info@joinblend.com.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

3. The data we collect

We collect only the data necessary to manage membership, provide experiences, and operate the Blend community.

We may collect the following types of personal data:

  • Identity data: name, title, organisation, job role, professional profile information.
  • Contact data: email address, phone number, business address, location.
  • Membership and engagement data: application details, event attendance, communications, preferences, and contributions within the community.
  • Billing and payment data: invoices, transaction records, billing addresses (no payment card data is stored directly by Blend).
  • Technical data: IP address, browser type, operating system, device information.
  • Marketing preferences: consent status for receiving communications.
  • Photography and Media data: images or recordings from Blend events, as explained below.

We do not collect sensitive (“special category”) personal data or information about criminal convictions.

4. How we use your data

We use your personal data for the following purposes:

  • To manage membership applications, renewals, and communications.
  • To deliver and improve Blend events, experiences, and community engagement.To communicate updates, opportunities, or content
  • related to membership.
  • To maintain a safe, inclusive community environment.
  • To comply with legal or regulatory obligations.

We will only process your data when a legal basis applies, including:

  • Consent – when you have actively opted in (e.g. marketing emails).
  • Contract – to perform our membership agreement with you.
  • Legitimate interests – for internal administration, analytics, or member experience improvement.
  • Legal obligation – to comply with law or respond to lawful requests.
5. Photography and media

During Blend events (in-person or virtual), we may capture photography or video for community and promotional purposes.

By attending, you acknowledge that you may appear in these materials. Images are used responsibly to reflect our community experience.

If you wish not to appear in photography or media, please notify Blend in advance (consent@joinblend.com) or speak to a team member during the event. Requests will always be respected.

This section aligns with our Membership Policy and Code of Conduct, ensuring respectful and transparent use of images.

6. Marketing and communications

We may send occasional communications about events, updates, or new content relevant to your membership.

You can opt out at any time by clicking “unsubscribe” in an email or contacting content@joinblend.com.

7. Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent (where applicable).
  • Request data portability in a structured format.

To exercise your rights, email info@joinblend.com. We may need to verify your identity before processing your request.

8. Data sharing

We do not sell your data.

We may share data with:

  • Service providers who support our operations (e.g. payment processors, email systems, event platforms), under strict confidentiality agreements.
  • Legal or regulatory authorities, if required by law.
  • Successors or acquirers, if Blend undergoes a merger, acquisition, or restructure.

All third parties are required to respect data security and process data in accordance with GDPR.

9. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for – including satisfying legal, accounting, or reporting requirements.

Membership data is generally retained for 2 years after your membership ends, after which it is securely deleted or anonymised.

10. International data transfers

If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

11. Data security

We use technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Access to personal data is limited to employees and partners who need it for legitimate business purposes and are bound by confidentiality.

12. Cookies

When you visit our website, cookies may collect information about your activity for functionality and analytics.

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

13. Updates to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

By continuing to use Blend services after updates, you accept the revised terms.